Privacypolicy

Cooper's Garage Door repairs and services garage doors and openers from a shop on North University Drive in Coral Springs, across Broward and Palm Beach counties. This is what we do with your information.

What we collect

Your name, your mobile number, the address where the door is, your email if you write to us, and what you tell us about the door or the opener, including any photos or video of it you send us, along with the day and time you ask for, whether you send the appointment form, text us, call us or email us. If you live behind a gate, we also note the name of the community. When we do the work, we keep the service address, what we repaired and the invoice.

This site has no accounts, no advertising trackers and no analytics, and it does not take payments, so card numbers are never entered or stored here.

What stays on your device

Nothing. This site sets no cookies and saves nothing in your browser. The only exception is one you trigger: if you press "Text us" on a computer that can't send texts, the message is copied to your clipboard so you can paste it on your phone. It never leaves your device.

What we do with it

We quote your repair, schedule it and text you about it: the price range before we drive out, the technician on the way, the invoice afterwards. We keep the record so we can stand behind the work and for the business records Florida requires. We do not sell your information or rent it, and we do not use it to advertise to you.

Mobile information and text messaging

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying "STOP". Message and data rates may apply.

You opt in when you text us first, when you give us your number on the phone and ask us to text you, or when you tick the text-message box on the appointment form. Messages are about your own repair, and how many you get depends on the job. Reply STOP and we stop texting that number. Reply HELP and a person answers. Carriers are not liable for delayed or undelivered messages.

Who else handles it

Only the services we need to run the business: FormSubmit, which delivers the appointment form to our email, our email provider, our web host, our phone and texting provider, our payment processor if you pay by card, and Google, which serves the fonts used on this site. If you live behind a gate and ask us to get cleared, the community's management office gets the address we are coming to, and nothing else. None of them receive your mobile number for marketing, and none of them receive text messaging opt-in data at all.